The Help Center Manager's Secret Weapon: Why NotebookLM is the Ultimate Internal AI Tool
How to leverage Google's NotebookLM as a documentation auditor to stress-test your SaaS help center, find edge cases, and empower your support team.
I'm Simon. Knowledge Manager, Technical Writer and Translator. I train Fin AI to render support for E-Commerce Loyalty SaaS users in Shopify ecosystem, and learn full-stack development. I build tools that kill routine and explore how AI is changing the game.
const currentFocus = {
project: "Muzantrop Next",
stack: ["Next.js 16", "Vercel"],
location: "Bishkek, KG",
mood: "Vibecoding"
}
Tools and SaaS products I am currently building.
Content automation platform. Generation, organization, and planning of content using AI.
SaaS platform for micro-landing pages and professional meeting scheduling.
Internal CRM for translation agencies. Matecat API sync for file analysis and project creation.
Chrome extension for screenshots creation and annotation. On-the-fly editing, data obfuscation, and rapid export.
My digital garden and tech blog. Built with Static Site Generation (SSG) and MDX support.
Tool for tour guides. Automated notifications, flight logistics, and group management.
Recent notes, ideas, and discoveries.
How to leverage Google's NotebookLM as a documentation auditor to stress-test your SaaS help center, find edge cases, and empower your support team.
Why I Built My Own In-Browser Screenshots Annotator
Ultimate Content Machine User Manual
Once a week I send thoughts on AI, automation, and fresh blog posts. No spam, just the essence.