Writing that makes products clear and useful
I help SaaS teams ship better docs, automate support, and weave AI into workflows—without buzzword soup. Articles, playbooks, and hands-on projects, all in one place.
Notebook
AI + Docs Lab
A living sandbox where I test prompts, evaluate agents, and turn experiments into practical guides.
Playbooks
12
Code labs
7
Templates
9
Case notes
15
Services
Engagement-oriented docs, AI that helps (not hypes), and smooth automations.
Technical Writing
Docs that reduce tickets, increase adoption, and scale with your product.
AI Workflows
From prompt ops to evaluation—setups that actually ship and learn.
Systems & Automation
Glue your stack together with robust, auditable automations.
Guides & Tutorials
Clear how-to content with screenshots, GIFs, and runnable examples.
Latest articles
Fresh reads on AI, docs, and automation.
Prompt evaluation playbook for real products
A step-by-step method to measure usefulness, safety, and regressions without boiling the ocean.
Read moreDiátaxis in the wild: turning a messy KB into a growth lever
How to restructure a help center so customers find answers and your team ships faster.
Read moreAPIs as LEGO: stitching tools into workflows that stick
Patterns for durable automations with clear ownership, logs, and graceful failure modes.
Read moreSelected projects
A mix of documentation overhauls, AI prototyping, and support automation.
Case study #1
Coming soon: outcomes, metrics, and lessons learned.
Case study #2
Coming soon: outcomes, metrics, and lessons learned.
Case study #3
Coming soon: outcomes, metrics, and lessons learned.
About Muzantrop
I’m Simon—a technical writer and AI tinkerer. After a decade in translation, I now build documentation systems, experiment with LLMs, and share what works. This site is my lab notebook turned blog: practical, opinionated, and humane.
Get new posts in your inbox
No spam. Just practical notes on AI, docs, and automation—occasional templates included.
By subscribing, you agree to receive email updates.